Understanding the User Experience: The Singing Crab Restaurant

At this stage in the course, you’ve no doubt realized that creating a killer-looking Web site is just one step of the process. Research, planning, and testing are required to make sure your page designs fulfill the needs of your clients and site visitors.

This lecture covers how to make sure a site design is usable.  We’ll begin by exploring some usability design concepts that are essential to making your site perform effectively.

Then we’ll examine some simple and cost-effective usability testing methods that you can use to avoid making Web development mistakes that could cost you time and money.

In this exercise, I’m going to challenge you to explore the usability of your work. First, you will design a site for a client called the Singing Crab Cajun Bayou Restaurant, using the Web design methodology you’ve learned in this course.

Then, you will conduct a usability test on your site design to make sure it conforms to good practices. You’ll benchmark your site against a checklist of principles you’ve learned. Then you’ll conduct either a focus group (live or online) or card sorting test with at least three participants to see whether your site is headed in the right direction!

  • Create a project proposal containing a formal mood board and details of the site structure and goal achievement.
  • Develop an effective design for the client and build and validate all pages.
  • Conduct either a focus group or a card sorting session with at least three participants and summarize your results.

–Sessions College for Professional Design

Singing Crab Interface

Singing Crab Interface Concept

Dear Jacques,

Thanks for all the info about your restaurant. The food and atmosphere sound amazing. I wish I could be there right now!

After reading the text that is going on the site, I knew I had to come up with a design that had just as much personality as the restaurant! So I started putting together a mood board (see below) full of images, typography choices, images and graphics that I think will reflect Singing Crab very nicely.

I chose a complimentary color scheme of blue and orange.  When I think of Cajun food I always think of orange crabs, red craw fish and brown jambalaya soup, so orange, red and some brown are the main colors. An extra bonus behind choosing red and orange is that those colors stimulate peoples’ appetites! To balance that out will be a nice blue background.

For type choices, I went with Georgia for headers and Arial Narrow for body text. I knew I wanted a condensed san-serif for the body text because after scoping out some other cajun seafood restaurant websites, that type seemed to fit the best. I chose Georgia because it’s bolder serif style makes for good contrast to Arial Narrow.

Then, I set to work finding images for your website. I found lots of pictures of Cajun food dishes, that was the easy part! I looked for images of scenes you depicted in your descriptions: families eating on tables covered with newspaper, a fiddler with a band, and Mardi Gras decorations. I think having these images will do a very good job of communicating the fun, casual and family-oriented atmosphere at the Singing Crab.

As for design elements, I came up with a couple interesting textures and graphics. Actually, the very first idea I had before I even started pulling images together, was to have the navigation buttons look like little wooden signs like you see on the board walk at beaches. So, I gathered up some wooden board images for that. Then, I found some textures I thought would work with a seafood theme: an abstract blue texture for water, sand for the beach, and an extra one that’s almost white but still has a texture like sand but it’s much more subtle. These really evoke a sense of going out to each near the beach or ocean and will get customer excited about coming to your restaurant.

Next, after putting together the mood board, I starting putting together a wireframe, followed by a rough layout of the site (see both attached). I liked the existing logo you sent me because it’s big and bold! I changed the fonts to match the ones I picked, and put it front and center at the top of the page. Below that I wanted the wooden sign navigation buttons so visitors could easily find out where to go within the site. I reorganized your original categories to save a little space.  “What’s Cajun Food?” and “Our Restaurant” are now under About, and “Mardi Gras” is under It’s Party Time. The sections are divided by pictures within there new pages.

As for the body, I went with a two-column layout. The left-hand column will be the primary area to display information, so it’s wider than the right-hand column. It will contain images and corresponding text that you provided to me. In the right-hand column you will find three small sections full of links. The first one is to let visitors know about signing up for emails. The second one is to let visitors know about your chili recipe (and links to the chili recipe page). And the third one is to let visitors find more information about the restaurant through media feeds. This section especially, along with the email sign up, will help keep your site interactive.I wanted to mention two final things about the footer and the Contact page. The footer contains a lot of links. The top row is an iteration of all the orignial catergories you wrote about, but they’re displayed individually here instead of tucked into their new pages. When you click on “Our Restaurant” and “Mardi Gras” you will be taken to their respective anchor points within the About and It’s Party Time pages. This will be helpful to visitors to find all the categories without going through each navigation button one by one. The bottom row of links don’t connect to anything yet, but they will eventually take the visitor to pages concerning “fine print” information about the restaurant and using the website. Finally, on the Contact map, I added a map that is connected to Google Maps, so your customer can get directions to the restaurant quickly and easily!

That seems to be everything I could think of! Please let me know if you have any questions. Looking forward to your thoughts.

Thanks!

Becky

Mood Boards, Color, and Imagery: Beatrice Spa & Beauty Salon

In the lecture, you learned about two types of mood boards: the collage-style approach that is an informal brainstorm of site visuals, and the formal mood board that is a more structured look at proposed colors, type, and images for the site. In this exercise, you will create and submit a formal mood board, though you are welcome to also create an informal mood board to get your creativity flowing.

This assignment should really spark your creativity. It’s time to develop and implement the visual design for the Beatrice Spa site.

First, you’ll develop a formal mood board for the spa site to help you brainstorm and define the look and feel you’re aiming for. Your mood board will grow into your final color palette, typography, and site imaging, which you’ll apply along with CSS to your pages. The final result is a fully functional site that you’ll pitch to the client. It should provide you and your client with a professional-looking one-page reference for color, typography, and other design directions.

The next major step of the assignment (detailed shortly) is building out your design. But first, you’ll need to take some time to choose a color palette, typefaces, and images to use. Your mood board should give you plenty of guidance, but let’s review the process. Next, you’ll want to choose typefaces at this stage. Consider the typefaces and variations that you would use on graphics versus on regular page text. Finally, it is helpful to work on your site graphics before you start building your pages. The client has given you ten graphics to work. You’ll want to identify which global graphics will communicate branding, and which will be used on individual pages to support specific information.

To complete the Beatrice project, you are asked to create seven pages of the site.

  • Put together a formal mood board for a Web site project.
  • Create a color palette and select the typography for a site project.
  • Use digital imaging to design global and local graphics for the site following best practices.
  • Use CSS to implement the site’s overall typography, color, and list and link styling on seven pages of the site.
  • Upload, test, and troubleshoot your site design.

–Sessions College for Professional Design

Beatrice Spa & Beauty Salon Interface Concept

Beatrice Spa & Beauty Salon Interface Concept

Beatrice Website Mood Board

Beatrice Website Mood Board

Hi Beatrice,

After putting together the wireframes and taking your notes into consideration, I came up with this current design for you website: http://rmjohnsonvt.com/beatriceSpa/ Before I began, though, I put together a mood board of colors, font choices and images to inspire the design (see attached image).

The colors I chose are are browns, golds, teal, and aqua.  I chose these color because of the psychological effect that have on people.  Blue and greens are great for creating a calm and relaxing mood–perfect for a spa.  Brown brings out a sense of strength and stability–how one might feel after a massage.  And gold stimulates a feeling of warmth, energy, luxury and optimism. All of these together are meant to represent the relaxing, energizing, and luxurious experiences customer receive at your spa.

For typography, I wanted something simple and modern, but with an artistic, organic touch.  For headers and the main navigation buttons I used Fertigo Pro.  It’s a clean font but is every so slightly curved at the ends.  For the body text, I had a hard time choosing between Gill Sans, Optima, and Lucida Grande.  For now I think Lucida Grande is a good universal choice that will display correctly on any computer.

Last but not least: graphics!  Your logo is in the top left corner.  The main navigation bar has a gold-brown gradient image in the background that draws attention to itself.  And at the bottom is a nice big blue section that’s to bring focus to the extra media links and a place to sign up for emails.  Those three things will (hopefully) not change much.  The graphics that do change are the images and icons in the body.  Some of those images are ones you provided; others are ones I found that blend well with your images and the look/feel of the site.  The background of all the pages is a repeating image of bamboo wood for a soft, welcoming feel.  And finally, the current deal icons that are on the homepage can be used anywhere on the site.  I made them blue to contrast against the yellow/brown blocks of color.

Pardon the Gap

It’s been over a month since my last post!  How the time flies!  September was a crazy month and October is turning out to be no different.  Look for new posts in November and check out my portfolio for more up-to-date news.  In the meantime here are some snippets of what’s been distracting me from my blog:

Paper Jib Steps for Second Layer of Fall Wedding Invitations

Paper Jib Steps for Second Layer of Fall Wedding Invitations

Hand-Stamped Base Layer of Fall Wedding Invitations

Hand-Stamped Base Layer of Fall Wedding Invitations

blog-babiesshowerinvite

Babies Shower Invitation

High-End Wedding Website Design

High-End Wedding Website Design

6-5-gleelandingpage200x150

TV Show/Music Glee Website Design

6-4-fscbank-vs

Old School vs New School Bank Website Design

6-3-karendonna200x150

Fashion Website Design

6-2-comfycottageinn200x150

B&B/Spa Website Design

Modularity and Hyperlinks: Putting It All Together

Your journey to this point has built up the complexity and interactivity that you’re capable of in Flash. You started with mere drawing, tackled many types of animation, added interactive buttons, loaded videos, and even wrote ActionScript code.

The final lecture puts all of these skills together by examining how to manage files and links in your Flash documents. You’ll also learn how to publish you final Flash creations effectively to the Web, which should always be the ultimate goal of any Flash project.

At the end of the day, working in Flash is about two things: publishing your projects to the Web and getting new clients. This exercise will get you a step closer to both of these things by allowing you to create an interactive portfolio in Flash.

Your portfolio will incorporate the modularity concepts we discussed in Lecture Six and will be an opportunity to show off your creativity and Flash skills. When you’re done, you’ll have a piece that you can upload to your Web site if desired or to expand into an even bigger and better showcase of your design work.

  • Create an attractive Flash portfolio design that showcases your personal style and loads your previous five exercises.
  • Use ActionScript 3.0 and file organization to dynamically load each exercise on user demand with buttons.
  • Create at least one Flash hyperlink to an external URL.
  • Publish and test the portfolio files.

For any aspiring multimedia designer or animator, an online portfolio is essential. You’re not only showing off your individual past work, but you’re demonstrating that you can design an interface for your portfolio. In this exercise, you’ll build an interactive portfolio that showcases your work in this course. The portfolio will dynamically load your animations and interactive projects into a main Flash interface.

–Sessions College for Professional Design

Becky J Designs: Flash Portfolio (Click to watch)

Becky J Designs: Flash Portfolio (Click to watch)

I’m really glad that this last project was to make a portfolio.  I had been thinking during the last two lessons that I wished I had time to redo my online portfolio in Flash!

I have it set up so that the buttons to my first five Flash projects are at the bottom and each project will load in a 600px x 400px area in the center.  There are four more buttons at the top in the main navigation bar, but only the button for blog with work–it links to my graphic design blog.

Integrating Video: Developing a Video Jukebox

Flash is the most prevalent method of delivering video on the Web today. Video sharing sites like YouTube and entertainment sites like Hulu use Flash to play video for its image quality, compression, wide compatibility, and penetration in the market. Although the emerging HTML5 language promises an alternative video display approach, the technology is still in its early development stage while Flash remains a video powerhouse.

In this lecture, you’ll learn to work with video clips in Flash’s partner Media Encoder and then control playback of video clips with Flash and some basic ActionScript. By the end of the lecture, you’ll know how to create your own video jukebox!

In Lecture Five, you got your feet wet in the hugely popular world of Flash video. From prepping your clips in Adobe Media Encoder to choosing Flash skins to controlling options with ActionScript, you now know all of the basics for creating a video gallery or video jukebox…

And that’s exactly what you’ll do in this exercise! Using a selection of extreme sports footage—or other clips of your choice—you’ll set up a highly interactive Flash video gallery.

  • Choose a series of four related videos to display in a Flash video jukebox.
  • Use Adobe Media Encoder to crop, trim, adjust frame rate, and apply other edits to each video as desired.
  • Use Adobe Media Encoder to output each video as an FLV with high quality.
  • Load the videos into Flash with a skin and other component properties that contribute to usability.
  • Create button symbols for users to select different videos.
  • Use ActionScript 3.0 to control the videos with the button symbols.

You will combine interactive navigation techniques with playback of external video through the FLVPlayback component to create an action sports video jukebox. You will use footage site Artbeats to source extreme sports clips for your video jukebox, unless you have video of your own of a different subject matter that you want to use. This search at artbeats.com leads you to over 100 extreme sports clips. To download a free sample clip, click the footage you wish to use, then click on the “download sample movie” link to download an MOV file. Download at least four different videos.

–Sessions College for Professional Design

Becky J Designs Flash Video Jukebox

Becky J Designs Flash Video Jukebox (Click to watch)

The four videos I used are of kayaking, parachuting, rodeo riding, and snowboarding.  The trickiest video to format was the rodeo one.  It was much larger and wider than all the others, so I had to crop the dimensions and resize it to make it fit in the same space as the other four videos when playing.  I also trimmed a couple videos (kayaking & rodeo) to be just 10 seconds.

To indicate that the thumbnails are videos I labeled them as videos in the caption and put a play symbol on top of the image.  When a video plays in full size on the left, the caption underneath changes to match whichever one is playing.  The skin is on auto play and auto hide so that there aren’t any distractions from the video once the user clicks its button.  Last but not least, I added the “click” sound from my last assignment to add to the interactivity.

Interactivity and ActionScript: Image Gallery

After animation, interactivity is the next big step in learning Flash. Interactivity engages the users by responding to their input. This can be as simple as navigating the Timeline or much more complex such as loading external images, but all interactivity uses ActionScript.

In this lecture, we explored how to create basic buttons in Flash, then learned how you can use ActionScript to provide instructions for your buttons to control an animation.

Lecture Four introduced you to methods of accepting user input and delivering content based on that input… otherwise known as interactivity. You learned how to create user feedback with button states, visuals, and sound. And by combining buttons and ActionScript code, you learned how to direct users to other frames of the Timeline, which could represent other “pages” of content.

In this exercise, you’ll stretch your interactivity skills by creating an image gallery that users can control.

  • Design an attractive, usable Flash image gallery.
  • Create functional controls for users to navigate to any image in the gallery.
  • Develop different graphics for each button state to create user feedback.
  • Optionally add audio to the buttons for aural feedback.
  • Write accurate ActionScript 3.0 code that controls the buttons and Timeline.

Interactive image galleries are very popular on the Web and very useful to tell visual stories, show product catalogs, or simply present a portfolio of photos.

In this exercise, you will create an interactive image gallery for a client who wants to show off a professional portfolio of photos. Austin, Texas-based photographer Jennifer M. Ramos has supplied seven photographs for you to use, or you may choose to use your own images. Jennifer specializes in urban decay photography and environmental portraiture and has graciously provided a series of shots of Austin.

  • Design an attractive and usable Flash image gallery that includes user controls and at least five photographs to navigate.
  • Create usable Flash navigation that incorporates buttons with visual differences between the Up, Over, Down, and Hit states.
  • Use accurate ActionScript 3.0 code to listen for a user click and direct the movie to the appropriate frames in the Timeline.

–Sessions College for Professional Design

Flash Interactive Photo Gallery

Flash Interactive Photo Gallery

I used the images from the course to make a portfolio page for Jennifer M. Ramos.  The thumbnail buttons go across the bottom.  All of the Up states for the buttons are faded, but when the user’s mouse hovers over them they become 100% opaque.  When the user clicks on a button, the Down state turns the thumbnail blue and plays a short “click” sound.

ActionScript reminds me of writing HTML and CSS, so I think I could learn it with practice.  What throws me off is that the ActionScript is paired up with keyframes.  That is very unique to Flash and will take getting used to!

Creating an Animated Character: Cat Chasing a Butterfly

Flash provides many different techniques for animation. In the previous lecture, you learned how to change different properties of a symbol instance with motion tweening. In this lecture, you’ll learn additional techniques that will help you animate a broader range of subjects.

You’ll practice shape tweening, which can animate amorphous contour changes, such as billowing smoke or the flow of water. You’ll also learn about inverse kinematics, which is a technique for animating objects with multiple joints, such as puppet or a mechanical crane. Finally, you’ll learn to use masks, which isn’t an animation technique in itself, but combined with animation, can produce more sophisticated visual effects.

Lecture Three introduced you to a number of special animation effects—effects that you can combine for even more creative applications. Shape tweens, inverse kinematics, and masks all add another level to your Flash repertoire.

This exercise focuses on one of these key effects: inverse kinematics. You will design a character, or use your Exercise One game character, as a basis for an action cycle. Using the Bone tool and poses, you’ll animate your character performing a simple action cycle.

  • Revise the Exercise One character or create a new character that is ready for animation.
  • Use the Bone tool to give the character an armature.
  • Use poses to animate the character in an action cycle.
  • Create natural motion through effective constraints and poses.
  • Try an additional animation technique (optional) such as shape tweening, shape inverse kinematics, or masking.

Eadweard Muybridge: Photographic sequences of galloping horse

Eadweard Muybridge: Photographic sequences of galloping horse

Muybridge’s photographs are an excellent resource for animators who want to learn more about walk cycles and other character motion. Explore his images, and the animations that have been made based on them, which may inspire you for this exercise.

–Sessions College for Professional Design

Flash Animation: Cat chasing a butterfly

Flash Animation: Cat chasing a butterfly (Click to watch)

Since I couldn’t make a walk cycle for my plane in exercise 3, I made a new character — a cat.  There is a butterfly, too, because I liked the bee example in the lecture so much.

The Bone tool is easy to use, but posing the armature took a while to get used to.  However, I can see, once I got the hang of it, how it makes animation go a lot faster.  Most of the cat’s body is an armature except the hind legs.  Those are separate and use shape tweens when the cat stands up and sits down, and motion tweens for the rest of the time.  The cat’s eyes are also motion tweens, as well as the butterfly’s wings and its path across the screen.  Overall, it seems believable to me for my first try!

“And Per Se And” to “Ampersand”

blog-ampersandBeing the graphic design- and (as much as I hate to admit) marketing-enthusiast that I am, I have a natural tendency to obsess over colors and art.  But what differentiates me (and any graphic designer for that matter) from the stereotypical artist is that I am as equally likely to obsess over words as I am over art.  I love language and words.  I love listening to the way people speak and sing.  I love the way a sentence can depict an image just as well as a photograph.  I love the satisfaction I get from finding the perfect word to communicate what I’m thinking.

Do you think I’m a dork yet?

The reason I told you all that is so that I could obsess over the following article about the history of the ampersand and you would understand (hopefully) why it matters to me and this blog.  I found this article on the homepage of dictionary.com when I was using the thesaurus (surprise, surprise) earlier this evening.  Another reason, beyond my affinity for words and graphics, I found this article so fascinating is that I discovered that the ampersand used to be part of the alphabet!  And it is a combination of two letter, much like æ and œ.  Can you guess which two?

The shape of the character (&) predates the word ampersand by morethan 1,500 years. In the first century, Roman scribes wrote in cursive, so when they wrote the Latin word et which means “and” they linked the e and t. Over time the combined letters came to signify the word “and” in English as well. Certain versions of the ampersand, like that in the font Caslon, clearly reveal the origin of the shape.

Read the article

I would also like to point out that I was just on dictionary.com’s twitter and in the top left corner it had the definition for logofile: a love of words.   Perhaps that’s always there and not the word of the day as I had initially thought.  Nonetheless it was a rather fortuitous discovery while writing this blog.

Evolution of Crayola… and America?

blog-crayola-evolution

Is it completely over the top that after looking at this info graphic for a minute that I started to develop a paper in my head that would discuss the relationship between the expansion of Crayola crayon colors to expansion of EVERYTHING in America?  I don’t think so.  Everyone wants more, more, more!  We don’t know when to stop.  We’re constantly trying to out-do ourselves (and, in many cases, the competition).  But why?  Who really needs (or USES) all those colors?  It’s just a gimmick!!  It’s just a way for Crayola took seem “innovative” so that they can make more money.  It’s wasteful in my opinion.  It’s ALL wasteful.

Wasteful… definitely a word I would use to describe America.  Have you seen the documentaries about our overflowing landfills?  Or the ones about how there are so many water bottles that they could form a chain around the world X amounts of time?  It’s appalling to me that we can know these facts and yet continue to produce more and more waste.  We never learn.

I don’t know what it is about the world these days, but it seems like no one remembers how to live a simple life anymore.  For thousands of years humans survived perfectly well without, oh I don’t know, a car for every member of the family, or having 24 pairs of designer jeans and more shirts than can fit in your closet, or purified water for their pets.  I look around and all I see is people worrying about status… and why?  What are you gaining in life by worrying so much about material things?  There are people in other countries who barely live to be 30, who don’t have homes, and who are facing starvation right now.  And what are we doing?  Complaining that there’s nothing good on TV or the internet.  Is this what it means to be civilized?

I’m getting way off the topic of this blog, and I apologize.  It’s just that something about this info graphic really hit me hard and I wanted to express it.  I do my small part in reducing waste: I recycle everything from grocery store plastic bags to junk mail to packaging; I carpool; I save any materials that could potentially be used again; I still wear the same clothes I’ve had since high school for goodness sake.  It’s not glamourous, but at the end of the day I feel good about my humble existence.  And I hope that anyone who takes the time to finish this article will also take the time to assess the amount of waste they produce in their life and do whatever they can to reduce it.  Thank you.

Animation with Motion Tweening: Apollo 11 Exhibit

Now that you have gotten comfortable with creating graphics in Flash, it’s time to really get moving. You’ll learn how to animate your graphics, imported bitmaps, and even text. Animation was Flash’s original focus and still remains one of its most important capabilities.

This lecture will introduce you to basic animation using the motion tweening technique. You’ll create simple tweens, set them along a customized motion path, and even add complexity with 3D rotations and nested animations

Animated ads are all over the Web, and Flash is the program of choice to create them. Ads are big business, and creative Flash designers who can create interesting, eye-catching animated ads on time and within a client’s parameters are in demand. Ads come in all different sizes, as you can see from these examples:

In the lecture, you learned all of the animation techniques you’ll need to create just such an ad, from motion tweens and custom motion paths to 3D text and nested animations.

  • Create a 10-30 second leaderboard-sized advertisement.
  • Effectively communicate the client’s message to potential ad viewers.
  • Use motion tweens and other techniques (such as custom motion paths, 3D rotation, and nested animation) to deliver animation.
  • Incorporate a unique Flash graphic with given text and bitmap images within the animated ad.
  • Ensure that the final advertisement is readable through appropriate type usage and timing.

Your latest client is the National Museum of Space and Technology. The museum is currently planning an exhibition on the Apollo 11 moon landing. They’ve hired you to create an exciting, dynamic 728 x 90 advertisement that shows some images of the museum and their new exhibits integrated with some text that provides the basic information such as the a tag line, the museum name, the date, and the names of the major sponsors.

The client has provided the following text for the ad:

  • One giant leap for mankind
  • Experience the thrill of the first moon landing
  • The Apollo 11 Mission
  • National Museum of Space and Technology
  • July 1 to September 15
  • Major funding provided by the National Science Foundation

Bitmap images are provided in the course download area.

–Sessions College for Professional Design

Flash Banner Animation for Apollo 11 Exhibit

Flash Banner Animation for Apollo 11 Exhibit (Click to watch)

So, this is the Apollo 11 Flash animation I came up with.  It starts off with a countdown for a shuttle launch, followed by an impossibly fast journey to the moon, haha.  For my own graphic I made a movie clip of a view of stars rotating in outer space.  I also added an image of the Apollo 11 insignia at the end to balance out the lunar module.  It was pretty tricky working in such a narrow space, but a few tips from the professor were very helpful in figuring it all out.